Product safety reportOPSS
Magic Princess Tutu sold on Joom safety warning over an injury risk
Product safety report for Magic Princess Tutu presenting a risk of injuries & choking.
Product image from the OPSS safety notice
What to do now
The risk with Magic Princess Tutu sold on Joom is physical injury.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2202-0392). Quoted as issued.
Summary
Product safety report for Magic Princess Tutu presenting a risk of injuries & choking.
The risk
The product presents a risk of internal injuries as it contains easily accessible button cell batteries. The button cell batteries may be placed in the mouth and swallowed, presenting a choking hazard for young children, and causing damage to the gastrointestinal tract.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress. The listing has also been removed by the online marketplace (Joom).
Advice to consumers
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress. The listing has also been removed by the online marketplace (Joom).
Additional information
PSD case number: 2202-0392
Notified by: Office for Product Safety and Standards
Product description
Princess light up tutu’s available in multiple colours.
Open the OPSS notice
Questions
Why has Magic Princess Tutu sold on Joom been reported?
The risk with Magic Princess Tutu sold on Joom is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
Where was Magic Princess Tutu sold on Joom sold?
The notice names Joom. Products bought elsewhere are covered too if they match the details listed.
