Product safety reportOPSS
Trampoline safety warning over an injury risk
Product safety report for a Trampoline presenting a serious risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Trampoline
- Item or listing codeOn the box, the label, or the order page where you bought it.
- EZUKLY-LZ434
What to do now
Trampoline could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2203-0176). Quoted as issued.
Summary
Product safety report for a Trampoline presenting a serious risk of injuries.
The risk
The product presents a serious risk of injuries as the height fails to comply with 5.2.3.2 of the British Standard. The height of the enclosure was measured and was found to be 0.98 + 0.01m, which is less than the specified
minimum of 1.5m for medium trampolines and 1.8m for large trampolines. A child may jump too high on the trampoline, lose control, and go over the safety net, presenting an injury hazard to the user.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
Destruction of the product.
Advice to consumers
Destruction of the product
Additional information
PSD case number: 2203-0176
Notified by: Local Authority Trading Standards
Product description
Children’s round trampoline with pink sides and a netted enclosure, packaged in a cardboard box
Open the OPSS notice
Questions
Why has Trampoline been reported?
Trampoline could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
