Product recallOPSS
MAHABUB MP-0758 Silver Incense Burner recalled over an electric shock risk
Product recall for MAHABUB MP-0758 Silver Incense Burner presenting a serious risk of electric shock.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
MAHABUB MP-0758 Silver Incense Burner
- ModelOn the rating label, base, back or box.
- MP-0758
What to do now
An electrical fault in the design or build of MAHABUB MP-0758 Silver Incense Burner means it could shock the person using it.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- Contact Mahabub or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2212-0147). Quoted as issued.
Summary
Product recall for MAHABUB MP-0758 Silver Incense Burner presenting a serious risk of electric shock.
The risk
The product presents a serious risk of electric shock as it is supplied with a clover leaf plug. Clover leaf plugs do not meet the requirements of the relevant standard BS 1363 as they are not fused, and the edge of the plug face is too small a distance from the pins. Users can access live parts when they are unplugging, or plugging in, the product. The earth pin was also sleeved, meaning the product is not fully earthed when in use. The plug pins also possessed noncompliant dimensions, which could cause damage to the plug socket.
Accessible conductive parts were separated from live parts only by basic insulation, meaning the product could become live under fault conditions. The product was also missing required labelling, markings and documentation.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled from end users and withdrawn from the market by the distributor, Master News (AG Food and Wine Limited).
Advice to consumers
The product has been recalled from end users and withdrawn from the market by the distributor Master News (AG Food and Wine Limited).
Additional information
PSD case number: 2212-0147
Notified by: Local Authority Trading Standards
Product description
Metal ornate incense burner with red power switch, black power supply cord and clover leaf plug, supplied in a white and green cardboard box with an image of the product on the face.
Open the OPSS notice
Questions
Why has MAHABUB MP-0758 Silver Incense Burner been recalled?
An electrical fault in the design or build of MAHABUB MP-0758 Silver Incense Burner means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
