Product recallOPSS
Max Housewares MX-104 100 Element LED Lighting Chain recalled over an electric shock risk
Product Recall for Max Housewares MX-104 100 Element LED Lighting Chain presenting a serious risk of electric shock.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Max Housewares MX-104 100 Element LED Lighting Chain
- BarcodeThe long number printed under the barcode.
- 6960963001084
- ModelOn the rating label, base, back or box.
- MX-104
What to do now
An electrical fault in the design or build of Max Housewares MX-104 100 Element LED Lighting Chain means it could shock the person using it.
- Unplug it now and put it away where nobody will plug it back in.
- Do not open it up or try to repair it yourself.
- Contact Max Housewares or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2212-0148). Quoted as issued.
Summary
Product Recall for Max Housewares MX-104 100 Element LED Lighting Chain presenting a serious risk of electric shock.
The risk
The product presents a serious risk of electric shock as it is possible to access live parts without tools. A user or young child could remove the cover of the colourful element without tools and receive an electric shock. The wires attaching the bulbs can also detach at a force of below 10N, exposing live wires. The cross-sectional area of the wiring is too thin (8 times less than required in the standard), which could allow the wires to overheat and catch alight, causing a fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been withdrawn from the market and recalled from end users by the distributor.
Advice to consumers
The product has been recalled from end users and withdrawn from the market by the distributor Master News (AG Food and Wine Limited).
Additional information
PSD case number: 2212-0148
Notified by: Local Authority Trading Standards
Product description
100pcs LED multi-coloured lighting chain supplied in red cardboard box with an image of the product on the face.
Open the OPSS notice
Questions
Why has Max Housewares MX-104 100 Element LED Lighting Chain been recalled?
An electrical fault in the design or build of Max Housewares MX-104 100 Element LED Lighting Chain means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
