Product safety reportOPSS
Make Life Better, Slice 3 in 1 Sandwich Maker KJ-302 safety warning over an electric shock risk
Product Safety Report for Make Life Better, Slice 3 in 1 Sandwich Maker presenting a serious risk of electric shock.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Make Life Better, Slice 3 in 1 Sandwich Maker KJ-302
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 921012804825
- Item or listing codeOn the box, the label, or the order page where you bought it.
- A1026912
What to do now
Make Life Better, Slice 3 in 1 Sandwich Maker KJ-302 could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough.
- Switch it off at the wall and unplug it. Do not use it again, even briefly.
- Do not attempt a home repair or a different plug.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2105-0086). Quoted as issued.
Summary
Product Safety Report for Make Life Better, Slice 3 in 1 Sandwich Maker presenting a serious risk of electric shock.
The risk
The product presents a serious risk of electric shock as the plug does not comply with BS1363. The plug was supplied with a separate 3 pin travel adapter which did not meet the minimum dimensional requirements. The
pins on the sample were too close to the periphery and did not contain all the necessary markings/labelling. A user may consequently access live parts when plugging in, or unplugging, the product from an electrical socket and may receive an electric shock.
The product does not meet the requirements of the Plugs & Sockets (Safety) Regulations 1994.
Action taken
Import rejected at the border and destroyed
Advice to consumers
Import rejected at the border and destroyed.
Additional information
PSD case number: 2105-0086
Notified by: Local Authority Trading Standards
Product description
4 slice 3 in 1 sandwich maker in black and silver, supplied with a 2 pin plug and 3 pin travel adapter.
Open the OPSS notice
Questions
Why has Make Life Better, Slice 3 in 1 Sandwich Maker KJ-302 been reported?
Make Life Better, Slice 3 in 1 Sandwich Maker KJ-302 could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the batch code and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
