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Product recallOPSS

Mammut Barryvox 2 and Barryvox S2 Avalanche Transceivers recalled over an entrapment risk

EntrapmentHigh risk

Product Recall for Mammut Barryvox 2 and Barryvox S2 Avalanche Transceivers presenting a high risk of entrapment.

Stop using it and keep children away from it.

  • Mammut Barryvox 2 and Barryvox S2 Avalanche Transceivers: photo 1 of 4 from the OPSS notice of 13 Dec 2024
    Product image from the OPSS safety notice
  • Mammut Barryvox 2 and Barryvox S2 Avalanche Transceivers: photo 2 of 4 from the OPSS notice of 13 Dec 2024
  • Mammut Barryvox 2 and Barryvox S2 Avalanche Transceivers: photo 3 of 4 from the OPSS notice of 13 Dec 2024
  • Mammut Barryvox 2 and Barryvox S2 Avalanche Transceivers: photo 4 of 4 from the OPSS notice of 13 Dec 2024

Check your product

Only products that match these details are covered. Have your pack in front of you.

8 identifiers listed for this notice.

  • Two models of avalanche transceiver sold individually and as part of packages. An avalanche transceiver is a lifesaving instrument used to locate individuals buried in avalanches. It transmits and receives signals to quickly and accurately determine the position of those buried.

    ModelOn the rating label, base, back or box.
    • Barryvox 2
    • Barryvox S2
  • Mammut Barryvox 2 and Barryvox S2 Avalanche Transceivers (2)

    Item or listing code
    • 2620-00380
    • 2620-00350
    • 2620-00360
    • 2620-00370
    • 2620-00260
    • 2620-00320

What to do now

The risk with Mammut Barryvox 2 and Barryvox S2 Avalanche Transceivers is entrapment: gaps are the wrong size.

  1. Stop using it and keep children away from it.
  2. Use the contact details in the official notice to arrange a refund, repair or replacement.
  3. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Gaps that are too wide or too narrow can trap fingers, limbs or heads, causing injury or worse.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2411-0068). Quoted as issued.

Summary

Product Recall for Mammut Barryvox 2 and Barryvox S2 Avalanche Transceivers presenting a high risk of entrapment.

The risk

The products present a risk of entrapment and injuries as it has been identified that a malfunction can occur due to an assembly issue. The main switch on the affected devices may be misaligned, leading to unintentional switching from send to search mode with lateral pressure, or possibly even turning the device off completely. This malfunction can therefore result in no additional aid in the search and rescue process in the case of an avalanche.

Action taken

The product has been recalled from end users.

Advice to consumers

The products have been recalled from end users.

Owners of the affected products should contact Mammut for a repair/replacement by filling in the return form here: https://www.mammut.com/uk/en/support/contact?form=repairWarranty

Further details on the recall and the return process can be found on the Mammut site here: https://mammut.prezly.com/voluntary-recall-mammut-barryvox-2-and-barryvox-s2 . You can also call the Mammut customer service team on +44 161 884 1200.

Additional information

PSD case number: 2411-0068

Notified by: Office for Product Safety and Standards

Product description

Two models of avalanche transceiver sold individually and as part of packages. An avalanche transceiver is a lifesaving instrument used to locate individuals buried in avalanches. It transmits and receives signals to quickly and accurately determine the position of those buried.

Open the OPSS notice

Questions

Why has Mammut Barryvox 2 and Barryvox S2 Avalanche Transceivers been recalled?

The risk with Mammut Barryvox 2 and Barryvox S2 Avalanche Transceivers is entrapment: gaps are the wrong size. Gaps that are too wide or too narrow can trap fingers, limbs or heads, causing injury or worse.

How do I know if my product is affected?

Compare the model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it and keep children away from it. Use the contact details in the official notice to arrange a refund, repair or replacement.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

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