Product recallOPSS
Mammut Via Ferrata Sets recalled over an injury risk
Product Recall for Mammut Via Ferrata Sets presenting a serious risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
10 identifiers listed for this notice.
Mammut Via Ferrata Sets
- BarcodeThe long number printed under the barcode.
- 7619876216526
- 7619876450883
- 7619876450890
- 7619876216519.
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 07/2021
- 11/2022
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 2040-02840-5118-1
- 2040-02840-5118-1
- 2040-02870-9001-120
- 2040-02870-9001-125.
What to do now
Mammut Via Ferrata Sets has been reported because it could hurt the person using it.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Contact Mammut or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2503-0184). Quoted as issued.
Summary
Product Recall for Mammut Via Ferrata Sets presenting a serious risk of injuries.
The risk
Via ferrata sets should absorb the impact of a fall while climbing whilst ensuring that the climber remains securely attached to the rope for the duration of the climbing activity. The affected products have a malfunction which means that the carabiners may open without the safety catch being pressed. The carabiners could open during use, leading to the climber detaching from the safety line and falling from a height.
The products do not meet the requirements of the Personal Protective Equipment (Enforcement) Regulations 2018.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users. Owners of the affected products should stop using them immediately and visit https://www.mammut.com/int/en/support/contact?form=repairWarranty to register their product for a full refund.
Additional information
PSD notification number: 2503-0184
Notified by: Office for Product Safety and Standards
Product description
Via ferrata sets with a shock absorber and two carabiners connected with elastic straps. The sets are marine blue in colour and the carabiners have orange clasps. The sets are also available as part of a package, which includes a helmet and harness.
Open the OPSS notice
Questions
Why has Mammut Via Ferrata Sets been recalled?
Mammut Via Ferrata Sets has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode, batch code and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
