Allergy alertFSA
Count on Us Thai style green chicken Curry recalled over undeclared crustaceans and molluscs
Marks & Spencer is recalling Count on Us Thai style green chicken Curry because some packs contain crustaceans and molluscs which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to crustaceans and/or molluscs.
Check your product
Only products that match these details are covered. Have your pack in front of you.
Count on Us Thai style green chicken Curry 350g
- Use byOn the lid, sleeve or label.
- 22 January 2023
What to do now
Count on Us Thai style green chicken Curry contains crustaceans and molluscs, but this is not shown correctly on the label. That makes it a possible health risk for anyone who is allergic to or intolerant of crustaceans and molluscs.
- If you are allergic to or intolerant of crustaceans and molluscs, do not eat it.
- Make sure children, carers and anyone you shop for know not to eat it.
- You can return it to M&S for your money back.
- Only the packs listed below are affected, so check your pack before throwing it away.
Why it matters. Fish, crustaceans (such as prawns and crab) and molluscs (such as mussels and squid) are separate allergens, and reactions to shellfish can be severe.
Symptoms and when to get help
Look out for
- an itchy, tingling mouth
- a raised itchy rash (hives)
- swelling of the lips, face or eyes
- stomach pain or being sick
Get help urgently
- swelling of the tongue or throat, difficulty breathing or swallowing, wheezing, feeling faint, or collapse — use an adrenaline auto-injector if you have one and call 999, saying it is anaphylaxis
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Recalled food can be returned to the shop it came from for a full refund. Supermarkets and most independent shops do this without a receipt, because the recall applies to the product, not to your purchase.
If you bought it online or on a delivery, contact the retailer through your account or customer services and tell them the product is under an FSA recall.
From the official notice
Published by the Food Standards Agency (FSA-AA-03-2023). Quoted as issued.
Summary
Marks & Spencer is recalling Count on Us Thai style green chicken Curry because some packs contain crustaceans and molluscs which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to crustaceans and/or molluscs.
The risk
Crustaceans and molluscs
This product may contain crustaceans and molluscs, making it a possible health risk for anyone with an allergy to crustaceans and/or molluscs.
Action taken
Marks & Spencer is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a recall notice to its customers, which explains to customers why the product is being recalled and tells them what to do if they have bought the product. Please see the attached notice.
Advice to consumers
If you have bought the above product and have an allergy to crustaceans and/or molluscs, do not eat it. Instead, return it to your nearest store for a full refund. For more information contact Marks & Spencer on 03330148555.
Open the FSA notice
Questions
Why has Count on Us Thai style green chicken Curry been recalled?
Count on Us Thai style green chicken Curry contains crustaceans and molluscs, but this is not shown correctly on the label. That makes it a possible health risk for anyone who is allergic to or intolerant of crustaceans and molluscs. Fish, crustaceans (such as prawns and crab) and molluscs (such as mussels and squid) are separate allergens, and reactions to shellfish can be severe.
How do I know if my product is affected?
Compare the use by on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
If you are allergic to or intolerant of crustaceans and molluscs, do not eat it. Make sure children, carers and anyone you shop for know not to eat it.
Can I get a refund?
Recalled food can be returned to the shop it came from for a full refund. Supermarkets and most independent shops do this without a receipt, because the recall applies to the product, not to your purchase. If you bought it online or on a delivery, contact the retailer through your account or customer services and tell them the product is under an FSA recall.
Is it safe for people without this allergy?
Yes. An allergy alert means the label is wrong for people who must avoid crustaceans and molluscs. If nobody in your home is allergic to or intolerant of crustaceans and molluscs, the product is not otherwise unsafe, although you can still return it.
