Product safety reportOPSS
Mast Climbing Work Platforms safety warning over an injury risk
Product Safety Report for four types of mast climbing work platforms presenting a serious risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Mast Climbing Work Platforms
- ModelOn the rating label, base, back or box.
- PM-CR-210 GJJ SCP200/12D
- SCP230/9D TDT SCP200/12D
- SCP230/9D GT-40
- Sold betweenCompare with your receipt or order date.
- Machines manufactured prior to May 2022 - - Machines manufactured prior to May 2022
What to do now
The risk with Mast Climbing Work Platforms is physical injury.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2405-0048). Quoted as issued.
Summary
Product Safety Report for four types of mast climbing work platforms presenting a serious risk of injuries.
The risk
There is a serious risk of platforms falling in an uncontrolled manner which could result in serious or fatal injuries.
The Mast Climbing Work Platforms did not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Access the HSE safety alert at the following link for further information: https://www.hse.gov.uk/safetybulletins/mast-climbing-work-platforms-mechanical-failure.htm .
Advice to consumers
Access the individual Product Safety Reports linked above for additional details on corrective measures taken for each product.
Owners of this product who have not already been alerted to this issue by HSE should take corrective action as set out in HSE’s safety alert and check and validate any certificates provided with the machine.
Additional information
Notified by: Health and Safety Executive
Open the OPSS notice
Questions
Why has Mast Climbing Work Platforms been reported?
The risk with Mast Climbing Work Platforms is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
