Product recallOPSS
Matalan Stripe Tree Christmas Decoration recalled over a choking risk
Product Recall of Matalan Stripe Tree Christmas Decoration presenting a risk of choking.
Remove it from the toy box or cot straight away.
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Matalan Stripe Tree Christmas Decoration
- BarcodeThe long number printed under the barcode.
- 6207676000004
- ModelOn the rating label, base, back or box.
- M207676
- Sold betweenCompare with your receipt or order date.
- 5th August 2024 to 21st October 2024.
What to do now
The risk with Matalan Stripe Tree Christmas Decoration is choking: a part can detach and fits inside a child’s airway.
- Remove it from the toy box or cot straight away.
- Check the floor and play areas for any parts that have already come off.
- Follow the corrective action in the notice: a refund, repair or replacement from Matalan.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.
If someone has been hurt
Look out for
- coughing, gagging or noisy breathing after playing with it
Get help urgently
- a child who cannot breathe, cough or cry — call 999 and follow the call handler’s instructions
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2412-0120). Quoted as issued.
Summary
Product Recall of Matalan Stripe Tree Christmas Decoration presenting a risk of choking.
The risk
The product presents a risk of choking as it has been identified that the tree can come apart and produce small parts. This may cause a person to choke if the small part is placed in the mouth.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users by Matalan.
For further information, access the Matalan recall page at the following link: https://www.matalan.co.uk/customer-services/product-recall-notice
If you have any queries, please contact 0333 0044444 or email customercareaceo@matalan.co.uk.
Additional information
PSD case number: 2412-0120
Notified by: Local Authority Trading Standards
Product description
A red and pink Christmas tree decoration.
Open the OPSS notice
Questions
Why has Matalan Stripe Tree Christmas Decoration been recalled?
The risk with Matalan Stripe Tree Christmas Decoration is choking: a part can detach and fits inside a child’s airway. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.
How do I know if my product is affected?
Compare the barcode, model and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Remove it from the toy box or cot straight away. Check the floor and play areas for any parts that have already come off.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
