Product recallOPSS
Matalan Bunny Tumbler with Straw recalled over an injury risk
Product Recall of Matalan Bunny Tumbler with Straw presenting a risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
8 identifiers listed for this notice.
Matalan Bunny Tumbler with Straw
- BarcodeThe long number printed under the barcode.
- 6856387000003
- 6856388000002
- 6748054000006
- 6748055000005
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- M856387
- M856388
- M748055
- M748054
- Sold betweenCompare with your receipt or order date.
- 08/01/2024 to 30/04/2024 and 31/12/2024 to 17/01/2025
What to do now
Matalan Bunny Tumbler with Straw has been reported because it could hurt the person using it.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Contact Matalan or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2503-0078). Quoted as issued.
Summary
Product Recall of Matalan Bunny Tumbler with Straw presenting a risk of injuries.
The risk
The product presents a risk of injuries as the tumbler lid has pointed, plastic rabbit ears. The positioning of the pointed ears may result in the user receiving an eye injury when drinking from the tumbler.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users by Matalan.
If you have purchased a Bunny/Easter Tumbler, please stop using it immediately and return it to your nearest Matalan store for a full refund. You will not need to produce a receipt.
Should you have any queries, please contact the Matalan Customer Care Team on 0333 0044444 or via email on customercareceo@matalan.co.uk
For further information, please access the Matalan recall site here: https://www.matalan.co.uk/customer-services/product-recall-notice.list
Additional information
PSD case number: 2503-0078
Notified by: Local Authority Trading Standards
Product description
Plastic children’s drinking tumbler with straw. The tumbler features a bunny wearing sunglasses design with pointy rabbit ears on the lid.
Open the OPSS notice
Questions
Why has Matalan Bunny Tumbler with Straw been recalled?
Matalan Bunny Tumbler with Straw has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode, batch code and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
