Product safety reportOPSS
Petzl GYM, PANDION and PANJI Climbing Harnesses safety warning over an injury risk
Product Safety Report for Petzl GYM, PANDION and PANJI Climbing Harnesses presenting a risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Petzl GYM, PANDION and PANJI Climbing Harnesses
- ModelOn the rating label, base, back or box.
- GYM
- PANDION
- PANJI
What to do now
Petzl GYM, PANDION and PANJI Climbing Harnesses could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2505-0206). Quoted as issued.
Summary
Product Safety Report for Petzl GYM, PANDION and PANJI Climbing Harnesses presenting a risk of injuries.
The risk
It has been identified that the harness can be put on backwards, and the rope or carabiner can therefore be attached to a non-weight-bearing leg loop elastic band. This places the user at a risk of falling from height and sustaining injuries.
Action taken
Warning consumers of the risks.
Advice to consumers
Warning users of the risk by:
Reminding operators of the importance of training, supervising and monitoring before and during use of the harness and all equipment, particularly when making the equipment available to customers.
Providing and promoting access to educational tools.
Providing an option for GYM, PANDION and PANJI owners to send Petzl their harnesses for replacement of the current leg loop elastic band with a new design, free of charge.
It is not mandatory for users or operators to replace the elastics. Petzl however recommends that you send your harness to Petzl After Sales Service for replacement of the current leg loop elastic band with a new design. To check if your product is suitable for replacement leg loops, please see: https://www.petzl.com/GB/en/Operators/safety-alerts/2024-5-14/Safety-information-for-GYM—PANDION—PANJI
Additional information
PSD notification number: 2505-0206
Notified by: Local Authority Trading Standards
Product description
A lightweight, compact harness used for climbing gyms, rope courses and group harnesses.
Open the OPSS notice
Questions
Why has Petzl GYM, PANDION and PANJI Climbing Harnesses been reported?
Petzl GYM, PANDION and PANJI Climbing Harnesses could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
