Vehicle recallDVSA
Mercedes-Benz EQE 350 recalled over a restraint defect
On affected vehicles the coding of the airbag control unit might not meet specifications.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
1 identifier listed for this notice.
EQE 350+
- Build datesThe build or first registration date is on the V5C.
- 16/12/2021 – 21/02/2022
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- SRPC2343 / 5495504
What to do now
Airbags or seat belts on affected Mercedes-Benz EQE 350 may not protect occupants as designed.
- Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
- Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
- Make sure the DVLA has your current address, as recall letters go to the registered keeper.
Why it matters. Airbags and seat belts only matter in a crash, so a defect can go unnoticed until the worst moment.
Repairs and costs
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.
If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2024/015). Quoted as issued.
Summary
On affected vehicles the coding of the airbag control unit might not meet specifications.
Defect
On affected vehicles the coding of the airbag control unit might not meet specifications.
Remedy
Update the coding of the airbag control unit on the affected vehicles.�
Models
EQE 350+
Open the DVSA notice
Questions
Why are Mercedes-Benz EQE 350 being recalled?
Airbags or seat belts on affected Mercedes-Benz EQE 350 may not protect occupants as designed. Airbags and seat belts only matter in a crash, so a defect can go unnoticed until the worst moment.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
Will the repair cost anything?
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.