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Vehicle recallDVSA

Mercedes-Benz Vans Vito 639 recalled over an electrical or software fault

Electrical or software fault

Mercedes-Benz are updating the engine control unit software in diesel vehicles with emissions standard Euro 5 as part of a mandatory recall. This measure was supposedly carried out previously on the vehicles included in this measure but the software update was not properly documented in our systems at that time.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

1 identifier listed for this notice.

  • Vito 639

    Build datesThe build or first registration date is on the V5C.
    • 15/09/2010 – 10/11/2014
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • SRX2500

What to do now

The defect is electrical or in the vehicle’s software.

  1. Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
  2. Contact a franchised dealer to book the free repair.
  3. Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.

Why it matters. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

Repairs and costs

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.

If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2025/116). Quoted as issued.

Summary

Mercedes-Benz are updating the engine control unit software in diesel vehicles with emissions standard Euro 5 as part of a mandatory recall. This measure was supposedly carried out previously on the vehicles included in this measure but the software update was not properly documented in our systems at that time.

Defect

Mercedes-Benz are updating the engine control unit software in diesel vehicles with emissions standard Euro 5 as part of a mandatory recall. This measure was supposedly carried out previously on the vehicles included in this measure but the software update was not properly documented in our systems at that time.

Remedy

Mercedes-Benz will perform control unit programming on the vehicles affected using the Service Measure special process as part of a recall. As part of this the software of the affected control units will be updated. The scope of the affected control units may vary depending on the vehicle equipment.

Models

Vito 639

Open the DVSA notice

Questions

Why are Mercedes-Benz Vans Vito 639 being recalled?

The defect is electrical or in the vehicle’s software. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.

Will the repair cost anything?

You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.

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