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Product recallOPSS

Mercury Verado 7.6L V12 600hp outboard engine recalled over an injury risk

Cuts and injuries

Product Recall for Mercury Verado 7.6L V12 600hp outboard engine presenting a risk of injury.

  • Mercury Verado 7.6L V12 600hp outboard engine: photo from the OPSS notice of 14 Aug 2023
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

3 identifiers listed for this notice.

  • Mercury Verado 7.6L V12 600hp outboard engine

    ModelOn the rating label, base, back or box.
    • T16000102A
    • 16000104A
    • 16000103A

What to do now

Mercury Verado 7.6L V12 600hp outboard engine could cause injury, for example from sharp edges, parts breaking, or the product failing in use.

  1. Stop using it.
  2. Read the corrective action below: some notices offer a fix rather than a return.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2308-0048). Quoted as issued.

Summary

Product Recall for Mercury Verado 7.6L V12 600hp outboard engine presenting a risk of injury.

The risk

The product presents a risk of injuries as a it has been identified that there is potential for the engine’s steering position sensor to malfunction. When the steering position sensor malfunctions, it will set a fault code and the vessel’s steering and available thrust will be limited.

The product does not meet the requirements of the Recreational Craft Regulations 2017.

Action taken

The product has been recalled from end users.

Advice to consumers

The product has been recalled from end users for repair/replacement. To correct the issue, the steering sensor will be replaced, and the vessel’s propulsion software will be updated.

Affected consumers are advised to contact their certified V12 Mercury Marine servicing dealer to schedule a service appointment. If you need help locating a dealer, please access: https://www.mercurymarine.com/en/us/find-a-dealer/

Additional information

PSD case number: 2308-0048

Notified by: Local Authority Trading Standards

Product description

A V12 outboard engine used for propelling boats.

Open the OPSS notice

Questions

Why has Mercury Verado 7.6L V12 600hp outboard engine been recalled?

Mercury Verado 7.6L V12 600hp outboard engine could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it. Read the corrective action below: some notices offer a fix rather than a return.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

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