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Product safety reportOPSS

Motion Sensor LED Panel Light sold on Amazon safety warning over an electric shock risk

Electric shockSerious risk

Product Safety Report for Motion Sensor LED Panel Light sold via Amazon presenting a serious risk of electric shock.

  • Motion Sensor LED Panel Light sold on Amazon: photo 1 of 2 from the OPSS notice of 15 Mar 2023
    Product image from the OPSS safety notice
  • Motion Sensor LED Panel Light sold on Amazon: photo 2 of 2 from the OPSS notice of 15 Mar 2023

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Motion Sensor LED Panel Light sold on Amazon

    ModelOn the rating label, base, back or box.
    • SPANEL-SL-220-18W-WW
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • X001CTEJ1H

What to do now

An electrical fault in the design or build of Motion Sensor LED Panel Light sold on Amazon means it could shock the person using it.

  1. Unplug it now and put it away where nobody will plug it back in.
  2. Do not open it up or try to repair it yourself.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2302-0135). Quoted as issued.

Summary

Product Safety Report for Motion Sensor LED Panel Light sold via Amazon presenting a serious risk of electric shock.

The risk

The product presents a serious risk of electric shock as it was found to be inadequately earthed. The clamping means was not adequately secured against accidental loosening and the contact between the screw and the metal plate was minimal. Also, the earth terminal was found to be screwed into insulating material. This inadequate earthing means that under fault conditions, the product could become live at mains voltage and give the user an electric shock. There were also required documentation and markings missing.

The product does not comply with The Electrical Equipment (Safety) Regulations 2016.

Action taken

Import rejected at the border. Removal of the listing by the online marketplace (Amazon).

Advice to consumers

Import rejected at the border. The listing has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2302-0135

Notified by: Local Authority Trading Standards.

Product description

A square LED panel light packaged in a white and green cardboard box.

Open the OPSS notice

Questions

Why has Motion Sensor LED Panel Light sold on Amazon been reported?

An electrical fault in the design or build of Motion Sensor LED Panel Light sold on Amazon means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

Where was Motion Sensor LED Panel Light sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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