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Product recallOPSS

Tycolit C10F6 Floodlight recalled over an electric shock risk

Electric shockSerious risk

Product Recall for Tycolit C10F6 Floodlight presenting a serious risk of electric shock.

  • Tycolit C10F6 Floodlight: photo 1 of 2 from the OPSS notice of 6 Mar 2023
    Product image from the OPSS safety notice
  • Tycolit C10F6 Floodlight: photo 2 of 2 from the OPSS notice of 6 Mar 2023

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Tycolit C10F6 Floodlight

    Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
    • WRD36WRGBCCT
    ModelOn the rating label, base, back or box.
    • C10F6

What to do now

An electrical fault in the design or build of Tycolit C10F6 Floodlight means it could shock the person using it.

  1. Switch it off at the wall and unplug it. Do not use it again, even briefly.
  2. Do not attempt a home repair or a different plug.
  3. Contact Tycolit or the shop you bought it from to arrange the remedy set out in the notice.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2212-0198). Quoted as issued.

Summary

Product Recall for Tycolit C10F6 Floodlight presenting a serious risk of electric shock.

The risk

The product presents a serious risk of electric shock as it was found to be inadequately earthed, meaning that if a fault was to occur, the product could become live and give the user an electric shock. The clamping means are not adequately secured against accidental loosening and the terminal had not been tightened. The connection between the earthing terminal and earthed metal parts exceeded the 0.5 Ω limit. The conductors on the supply cord were also deemed inadequate as the cross-sectional area was found to be 0.536 mm², less than the required 1.0 mm².

Also, PVC insulated external wiring should not be used outside, however, the accompanying information indicated that the floodlight could be used outdoors. Furthermore, the instructions did not contain adequate safety information and details to ensure the correct and safe use of the product.

The product was also missing some of the required documentation and markings and does not comply with the Electrical Equipment (Safety) Regulations 2016.

Action taken

Import rejected at the border. Update: 02 May 2023: The product has been recalled from end users by Super Smart Services.

Advice to consumers

Import rejected at the border.

Update: 02 May 2023: The product has been recalled from end users by Super Smart Services.

Additional information

PSD case number: 2212-0198, 2206-0074 and 2306-0145

Notified by: Local Authority Trading Standards

Product description

A black, rectangular LED Floodlight with a black metal stand

Open the OPSS notice

Questions

Why has Tycolit C10F6 Floodlight been recalled?

An electrical fault in the design or build of Tycolit C10F6 Floodlight means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the batch code and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

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