Product recallOPSS
Nadara Mehndi (Henna) Cone recalled over a banned ingredient
Product Recall for henna cone presenting a serious chemical risk.
Product image from the OPSS safety notice
What to do now
Nadara Mehndi (Henna) Cone has been flagged because it contains a substance that cosmetics sold here must not contain.
- Stop applying it straight away.
- Wash the skin where it was applied with mild soap and water.
- Contact Nadara or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Substances such as hydroquinone, mercury and some steroids can damage the skin and, with long-term use, other organs. They are only allowed in prescription medicines, if at all.
If someone has been hurt
Look out for
- redness, burning, thinning or discolouration of the skin
- a rash
Get help urgently
- if you have used it for a long time, or have skin damage, speak to your GP or a pharmacist
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2412-0004). Quoted as issued.
Summary
Product Recall for henna cone presenting a serious chemical risk.
The risk
The product presents a serious chemical risk due to the presence of excess phenol. Products containing an excess of phenol can cause skin burns and eye damage if applied to the skin. Phenol is also toxic if swallowed. Further information regarding phenol can be found on Gov.uk at the following link: https://www.gov.uk/government/publications/phenol-properties-incident-management-and-toxicology
The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.
Action taken
The product has been withdrawn from the market and recalled from distributors.
Advice to consumers
The product has been withdrawn from the market and recalled from distributors. Owners should contact the distributor from which they purchased the product to request redress.
Additional information
PSD notification number: 2412-0004
Notified by: Local Authority Trading Standards
Product description
A green foil ‘cone’ of henna used in temporary tattooing.
Open the OPSS notice
Questions
Why has Nadara Mehndi (Henna) Cone been recalled?
Nadara Mehndi (Henna) Cone has been flagged because it contains a substance that cosmetics sold here must not contain. Substances such as hydroquinone, mercury and some steroids can damage the skin and, with long-term use, other organs. They are only allowed in prescription medicines, if at all.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop applying it straight away. Wash the skin where it was applied with mild soap and water.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
