Product recallOPSS
Soulcal & Co Body Mist recalled over a banned ingredient
Product Recall for Soulcal & Co Body Mist presenting a serious chemical risk.
What to do now
The issue with Soulcal & Co Body Mist is a prohibited ingredient, of a kind often found in illegal skin-lightening and imported cosmetics.
- Stop applying it straight away.
- Wash the skin where it was applied with mild soap and water.
- Follow the corrective action in the notice: a refund, repair or replacement from Soulcal & Co.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Substances such as hydroquinone, mercury and some steroids can damage the skin and, with long-term use, other organs. They are only allowed in prescription medicines, if at all.
If someone has been hurt
Look out for
- redness, burning, thinning or discolouration of the skin
- a rash
Get help urgently
- if you have used it for a long time, or have skin damage, speak to your GP or a pharmacist
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2506-0106). Quoted as issued.
Summary
Product Recall for Soulcal & Co Body Mist presenting a serious chemical risk.
The risk
The product presents a serious chemical risk as it contains butylphenyl methylpropional (BMHCA/lilial), which is prohibited in cosmetic products. BMHCA may harm the reproductive system, may harm the health of the unborn child, and may cause skin sensitisation.
The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.
Action taken
The product has been recalled from end users and withdrawn from the market.
Advice to consumers
The products have been recalled from end users by the manufacturer. Affected products have been withdrawn from sale by Farmfoods.
Owners of any of the affected products should stop using it immediately and return the product to the seller they purchased from for a full refund.
Additional information
PSD case number: 2506-0106
Notified by: Local Authority Trading Standards
Product description
Body mist packaged in a plastic bottle with lid in various fragrances.
Open the OPSS notice
Questions
Why has Soulcal & Co Body Mist been recalled?
The issue with Soulcal & Co Body Mist is a prohibited ingredient, of a kind often found in illegal skin-lightening and imported cosmetics. Substances such as hydroquinone, mercury and some steroids can damage the skin and, with long-term use, other organs. They are only allowed in prescription medicines, if at all.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop applying it straight away. Wash the skin where it was applied with mild soap and water.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
Where was Soulcal & Co Body Mist sold?
The notice names Farmfoods. Products bought elsewhere are covered too if they match the details listed.
