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Product recallOPSS

Nathe Bits for Horses recalled over an injury risk

Cuts and injuries

Product recall for Nathe Bits for Horses presenting a risk of injuries as the bit can break and cause the rider to lose control.

  • Nathe Bits for Horses: photo from the OPSS notice of 24 Jun 2022
    Product image from the OPSS safety notice

What to do now

The risk with Nathe Bits for Horses is physical injury.

  1. Put it out of use now.
  2. Check whether the notice offers a repair or replacement part before you discard it.
  3. Follow the corrective action in the notice: a refund, repair or replacement from the business.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2205-0250). Quoted as issued.

Summary

Product recall for Nathe Bits for Horses presenting a risk of injuries as the bit can break and cause the rider to lose control.

The risk

The plastic connectors of the bit become brittle and can break. A rider could lose control of the horse, fall and suffer injuries.

The product does not meet the requirements of the General Product Safety Regulations 2005.

Action taken

The product has been recalled from end users. (See below for more information)

Advice to consumers

The product has been recalled from end users. For more information, please see: https://pferdesport.sprenger.de/fileadmin/user_upload/Pferdesport/Nathe_Rueckruf_EN.pdf

Additional information

PSD case number: 2205-0250

Notified by: Office for Product Safety and Standards

Product description

Single- and double-jointed horse bits with built-in plastic connectors and a pink “N” sticker on the bit end, for use in horses’ mouth to guide and control the horse

Open the OPSS notice

Questions

Why has Nathe Bits for Horses been recalled?

The risk with Nathe Bits for Horses is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

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