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Product recallOPSS

Sea-Doo Spark Audio Portable System recalled over an injury risk

Cuts and injuries

Product recall for Sea-Doo Spark Audio Portable System presenting a risk of injuries as it may break and cause the audio portable system to dislodge from its support.

  • Sea-Doo Spark Audio Portable System: photo 1 of 2 from the OPSS notice of 29 Jun 2022
    Product image from the OPSS safety notice
  • Sea-Doo Spark Audio Portable System: photo 2 of 2 from the OPSS notice of 29 Jun 2022

Check your product

Only products that match these details are covered. Have your pack in front of you.

3 identifiers listed for this notice.

  • Sea-Doo Spark Audio Portable System

    ModelOn the rating label, base, back or box.
    • 295100797
    • 295100866
    • 295100867

What to do now

Sea-Doo Spark Audio Portable System could cause injury, for example from sharp edges, parts breaking, or the product failing in use.

  1. Put it out of use now.
  2. Check whether the notice offers a repair or replacement part before you discard it.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2204-0095). Quoted as issued.

Summary

Product recall for Sea-Doo Spark Audio Portable System presenting a risk of injuries as it may break and cause the audio portable system to dislodge from its support.

The risk

The tabs of the Audio Portable System may break and cause the audio portable system to dislodge from its support. If this occurs, the Audio Portable System may hit the user and/or passenger and lead to serious injury or even death.

Action taken

The product has been recalled from end users. (See below for more information)

Advice to consumers

Sea-Doo have recalled the product from end users. For more information, please see: https://www.sea-doo.com/us/en/owner-zone/safety/safety-recalls/sea-doo-spark-audio-mounting-system-audio-portable-system-may-dislodge.html#:~:text=BRP%20is%20conducting%20a%20safety,to%20dislodge%20from%20its%20support.

Additional information

PSD case number: 2204-0095

Notified by: Office for Product Safety and Standards

Product description

Recreational craft audio portable system in black

Open the OPSS notice

Questions

Why has Sea-Doo Spark Audio Portable System been recalled?

Sea-Doo Spark Audio Portable System could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

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