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Product recallOPSS

NEWAO Life Jacket recalled over a drowning risk

DrowningSerious risk

Product Recall for NEWAO Life Jacket presenting a serious risk of drowning.

Stop using it in or near water.

  • NEWAO Life Jacket: photo 1 of 2 from the OPSS notice of 1 May 2024
    Product image from the OPSS safety notice
  • NEWAO Life Jacket: photo 2 of 2 from the OPSS notice of 1 May 2024

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • NEWAO Life Jacket

    Item or listing codeOn the box, the label, or the order page where you bought it.
    • 165532499508

What to do now

NEWAO Life Jacket could fail in water.

  1. Stop using it in or near water.
  2. Always stay within arm’s reach of a child in water.
  3. Contact NEWAO or the shop you bought it from to arrange the remedy set out in the notice.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Drowning is fast and silent. Bath seats, inflatables and swim aids can give a false sense of security.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2310-0147). Quoted as issued.

Summary

Product Recall for NEWAO Life Jacket presenting a serious risk of drowning.

The risk

The product has been assessed as presenting a serious risk of drowning. The product was advertised as a life jacket, but once purchased was identified as a buoyancy aid (which does not provide the same level of protection). When tested, the product did not meet the level of buoyancy required of a buoyancy aid, and therefore may not have performed as expected when relied upon.

The product also requires improvements to marking, labelling and documentation.

The product does not meet the requirements of Regulation (EU) 2016/425 on Personal Protective Equipment or the Personal Protective Equipment (Enforcement) Regulations 2018.

Action taken

The products have been recalled from end users. The listings have been removed by the online marketplaces (Wish and eBay).

Advice to consumers

OPSS is requiring the recall of the product from end users.

Owners are advised to cease use of the product and contact the distributor they purchased from to request redress.

The listings have been removed by the online marketplaces (Wish and eBay).

Additional information

PSD case number: 2310-0147 (Wish) and 2402-0200 (eBay)

Notified by: Office for Product Safety and Standards

Product description

Grey sides with black centre panels and white text logo on front and back. Side entry buoyancy aid with neoprene fabric, side plastic zipper closure with Velcro tab and double 38mm black webbing waist strap with black plastic buckle closures.

Open the OPSS notice

Questions

Why has NEWAO Life Jacket been recalled?

NEWAO Life Jacket could fail in water. Drowning is fast and silent. Bath seats, inflatables and swim aids can give a false sense of security.

How do I know if my product is affected?

Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it in or near water. Always stay within arm’s reach of a child in water.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

Where was NEWAO Life Jacket sold?

The notice names eBay, Wish. Products bought elsewhere are covered too if they match the details listed.

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