Product recallOPSS
NEWAO Life Jacket recalled over a drowning risk
Product Recall for NEWAO Life Jacket presenting a serious risk of drowning.
Stop using it in or near water.
Product image from the OPSS safety notice 
What to do now
NEWAO Life Jacket could fail in water.
- Stop using it in or near water.
- Always stay within arm’s reach of a child in water.
- Contact NEWAO or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Drowning is fast and silent. Bath seats, inflatables and swim aids can give a false sense of security.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2310-0063). Quoted as issued.
Summary
Product Recall for NEWAO Life Jacket presenting a serious risk of drowning.
The risk
The product has been assessed as presenting a serious risk of drowning. The product was advertised as a life jacket, but once purchased was identified as a buoyancy aid (which does not provide the same level of protection).
The product was not supplied with the required compliance documentation or markings to demonstrate that they have been adequately conformity assessed. Mandatory third-party conformity assessment by a body authorised for PPE is required by the relevant Regulations for those products which protect against more serious risks, the absence of such independent assessment for such a product may increase the risk to the consumer that the product may not perform as expected when relied upon as a buoyancy aid.
The product does not meet the requirements of Regulation (EU) 2016/425 on Personal Protective Equipment or the Personal Protective Equipment (Enforcement) Regulations 2018.
Action taken
The product has been recalled from end users. The listing has been removed by the online marketplace (Wish).
Advice to consumers
OPSS is requiring the recall of the product from end users.
Owners are advised to cease use of the product and contact the distributor they purchased from to request redress.
The listing has been removed by the online marketplace (Wish).
Additional information
PSD case number: 2310-0063
Notified by: Office for Product Safety and Standards
Product description
Dark blue personal flotation device with light blue colour panels and white text logo on front and back. Side entry with neoprene fabric, side plastic zipper closure with Velcro tab and double 38mm black webbing waist strap with black plastic buckle closures.
Open the OPSS notice
Questions
Why has NEWAO Life Jacket been recalled?
NEWAO Life Jacket could fail in water. Drowning is fast and silent. Bath seats, inflatables and swim aids can give a false sense of security.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop using it in or near water. Always stay within arm’s reach of a child in water.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was NEWAO Life Jacket sold?
The notice names Wish. Products bought elsewhere are covered too if they match the details listed.
