Product recallOPSS
Next Bubble Tea Cups recalled over a burns risk
Product Recall for Next Bubble Tea Cups presenting a risk of burns.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Next Bubble Tea Cups
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 651994
- 651996
- 440908
What to do now
The hazard with Next Bubble Tea Cups is heat: surfaces, steam or contents could burn the user.
- Stop using it and let it cool fully before you handle it.
- Put it where children cannot get to it.
- Contact Next or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.
If someone has been hurt
Look out for
- for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film
Get help urgently
- large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2503-0016). Quoted as issued.
Summary
Product Recall for Next Bubble Tea Cups presenting a risk of burns.
The risk
The products present a risk of burns as they lack the appropriate instructions and warnings. The instructions provided indicate that the bubble tea should be made with hot water, but do not warn users that they should allow the drink to cool before drinking it. The drink could be too hot to drink through a straw and may result in the user receiving burns/scalds.
The products do not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The products have been recalled from end users and withdrawn from the market.
Advice to consumers
The products have been recalled from end users and withdrawn from the market.
Consumers who have purchased the cups should stop using them immediately and return them to their nearest Next store for a full refund. Consumers who have purchased the cups online should dispose of them immediately. A full refund will be credited to the original payment method.
For further details, please access the Next recall site here: https://zendesk.next.co.uk/hc/en-gb/articles/4407719541521-Product-recalls-safety-notices
Additional information
PSD notification number: 2503-0016
Notified by: Local Authority Trading Standards
Product description
Covered cups with straws in three designs: Brights Mango, Kawai Strawberry, and Santa.
Open the OPSS notice
Questions
Why has Next Bubble Tea Cups been recalled?
The hazard with Next Bubble Tea Cups is heat: surfaces, steam or contents could burn the user. Burns from appliances and heating products are common, and children are the most likely to be hurt.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it and let it cool fully before you handle it. Put it where children cannot get to it.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was Next Bubble Tea Cups sold?
The notice names Next. Products bought elsewhere are covered too if they match the details listed.
