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Product recallOPSS

Next X25 Gingerbread Serveboard recalled over an injury risk

Cuts and injuries

Product Recall for Next X25 Gingerbread Serveboard presenting a risk of injuries.

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Next X25 Gingerbread Serveboard

    Item or listing codeOn the box, the label, or the order page where you bought it.
    • AW2342

What to do now

Next X25 Gingerbread Serveboard has been reported because it could hurt the person using it.

  1. Put it out of use now.
  2. Check whether the notice offers a repair or replacement part before you discard it.
  3. Contact Next or the shop you bought it from to arrange the remedy set out in the notice.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2601-0267). Quoted as issued.

Summary

Product Recall for Next X25 Gingerbread Serveboard presenting a risk of injuries.

The risk

The product presents a risk of injuries as the enamel layer may crack and chip during use. This may result in small pieces of the material being swallowed, causing injuries.

The products do not meet the requirements of the General Product Safety Regulations 2005.

Action taken

The product has been recalled from end users.

Advice to consumers

The product has been recalled from end users.

We recommend you cease use of this product immediately and return to your nearest Next store for a full refund or call 0333 777 8000. For more information please visit the following guidance: Product recalls & safety notices – NEXT Help Centre

Additional information

PSD notification number: 2601-0267

Notified by: Local Authority Trading Standards

Product description

Serving platter shaped like a gingerbread man with a green and white scarf.

Open the OPSS notice

Questions

Why has Next X25 Gingerbread Serveboard been recalled?

Next X25 Gingerbread Serveboard has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

Where was Next X25 Gingerbread Serveboard sold?

The notice names Next. Products bought elsewhere are covered too if they match the details listed.

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