Product safety reportOPSS
Hytek Electronic Tank Gauge Kit (Liquid Level Gauge) safety warning over a fire risk
Product Safety Report for Hytek Electronic Tank Gauge Kit (Liquid Level Gauge) presenting a high risk of fire.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
8 identifiers listed for this notice.
Hytek Electronic Tank Gauge Kit (Liquid Level Gauge)
- ModelOn the rating label, base, back or box.
- TGE.Z2000
- TGE.Z5020
- Z2000-A-ATEX-A…
- Z5020-1A-ATEX-A…
- Z5020-1A-ATEX-DP12
- Q631612 (Z5020-1A-ATEX-A…)
- Serial numberOn the rating label or a sticker on the product.
- From 291 to 590 inclusive
- from 180646 to 304719 inclusive.
What to do now
The risk with Hytek Electronic Tank Gauge Kit (Liquid Level Gauge) is fire: a fault could cause it to overheat, melt or ignite.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2506-0116). Quoted as issued.
Summary
Product Safety Report for Hytek Electronic Tank Gauge Kit (Liquid Level Gauge) presenting a high risk of fire.
The risk
The product presents a high risk of fire as it is incorrectly labelled as being suitable for zone 2 areas. It is not sufficiently robust for use in zone 2 areas. If used in these areas, they may fail, potentially resulting in explosions and fire.
The product does not meet the requirements of The Equipment and Protective Systems Intended for Use in Potentially Explosive Atmospheres Regulations 2016 (ATEX).
Action taken
Product brought back into compliance.
Advice to consumers
The manufacturer is working with users to determine which of the following is appropriate for their site:
Replace the existing OLE gauge, which was incorrectly labelled as being suitable for zone 2, with a new Ex certified version which is suitable for use in zone 2.
Relocate 22 OLE gauge control/display units, which were incorrectly labelled as being suitable for zone 2, to a safe zone.
Change the gauge control/display unit face label so it no longer says that it’s suitable for installation in zone 2 – NB. This is only possible if the unit is already located in a safe zone.
Additional information
PSD notification number: 2506-0116
Notified by: Health and Safety Executive
Product description
Electronic liquid measuring gauge using EX rated pressure sensors and Zener barriers.
Open the OPSS notice
Questions
Why has Hytek Electronic Tank Gauge Kit (Liquid Level Gauge) been reported?
The risk with Hytek Electronic Tank Gauge Kit (Liquid Level Gauge) is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the model and serial number on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
