Product recallOPSS
Oren Kablo CAT7 S/FTP 300m Ethernet Cable recalled over a fire risk
Product Recall for Oren Kablo CAT7 S/FTP 300m Ethernet Cable presenting a risk of fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Oren Kablo CAT7 S/FTP 300m Ethernet Cable
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 3Cat7SFTPHB2caBL-40
- 3Cat7SFTPHB2caBL-20
What to do now
Oren Kablo CAT7 S/FTP 300m Ethernet Cable has been flagged because it could start a fire in the home.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Contact Oren Kablo or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2510-0089). Quoted as issued.
Summary
Product Recall for Oren Kablo CAT7 S/FTP 300m Ethernet Cable presenting a risk of fire.
The risk
Testing has indicated that this product does not achieve its declared reaction to fire performance. The reaction to fire performance declared in the manufacturers Declaration of Performance is B2ca-s1a,d1,a1 class. Independent testing has indicated that the performance achieved by the product was Dca-s2,d2,a1.
Action taken
OPSS has issued a Prohibition Notice to the UK importer, Cloudswitched Limited.
Advice to consumers
The UK importer (Cloudswitched Limited) has been served a Prohibition Notice (Serial Number: PN/ECF/071025). This can be accessed here: OPSS enforcement actions 1 October 2025 to 31 March 2026 - GOV.UK
The Notice prohibits Cloudswitched Limited from supplying the Product in Great Britain without the consent of OPSS. Supply includes offering to supply, agreeing to supply, exposing for supply and possessing for supply.
The Prohibition Notice also requires the UK importer (Cloudswitch Limited) to recall the product from the UK market.
OPSS is not requesting the recall of any product that has already been installed in the fabric of a building. However, those responsible for managing risks in those buildings should be encouraged to consider the implications of this product failing to meet its declared performance. As such, the UK importer (Cloudswitch Limited) have issued a recall notice stating that:
If you have selected the identified Oren CAT 7 product relying upon the declared Class B2ca-s1a,d1 Reaction to Fire characteristic, you are warned that the actual performance of this product may not achieve B2ca-s1a,d1 classification and you should consider whether the lack of performance to Class B2ca-s1a,d1 is material to the fire performance of the setting in which it is used.
The potential impact of lower performance of a product in relation to reaction to fire and building safety will vary on a project-by-project basis and will depend on factors unique to each building.
Additional information
PSD notification number: 2510-0089
Notified by: Office for Product Safety and Standards
Product description
Internet LAN network cable.
Open the OPSS notice
Questions
Why has Oren Kablo CAT7 S/FTP 300m Ethernet Cable been recalled?
Oren Kablo CAT7 S/FTP 300m Ethernet Cable has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
