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Product safety reportOPSS

Outdoor Sockets & Extension Lead sold on eBay safety warning over a fire risk

Fire or overheatingSerious risk

Product Safety Report for Outdoor Sockets & Extension Lead presenting a serious risk of fire.

  • Outdoor Sockets & Extension Lead sold on eBay: photo 1 of 2 from the OPSS notice of 14 Aug 2023
    Product image from the OPSS safety notice
  • Outdoor Sockets & Extension Lead sold on eBay: photo 2 of 2 from the OPSS notice of 14 Aug 2023

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Outdoor Sockets & Extension Lead sold on eBay

    Item or listing codeOn the box, the label, or the order page where you bought it.
    • 255584617147

What to do now

The risk with Outdoor Sockets & Extension Lead sold on eBay is fire: a fault could cause it to overheat, melt or ignite.

  1. Stop using and charging it now, and unplug it.
  2. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
  3. This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.

If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

From the official notice

Published by the Office for Product Safety and Standards (2307-0184). Quoted as issued.

Summary

Product Safety Report for Outdoor Sockets & Extension Lead presenting a serious risk of fire.

The risk

The product presents a serious risk of fire as the supply cord is not of the correct type and cross sectional area and has excessive resistance. The cord is not suitable for outdoor use and the cord could deteriorate and expose live wires, which could give the consumer an electric shock or catch fire. The product also requires improvement to marking, labelling and documentation.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

The import has been rejected at the border. The listing has been removed by the online marketplace (eBay).

Advice to consumers

The import has been rejected at the border.

The listing has been removed by the online marketplace (eBay).

Additional information

PSD case number: 2307-0184

Notified by: Local Authority Trading Standards

Product description

Outdoor extension plugs with a cover to protect the plugs from the weather. The kitemark on the mains plug is considered counterfeit.

Open the OPSS notice

Questions

Why has Outdoor Sockets & Extension Lead sold on eBay been reported?

The risk with Outdoor Sockets & Extension Lead sold on eBay is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.

Can I get a refund or a repair?

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

Where was Outdoor Sockets & Extension Lead sold on eBay sold?

The notice names eBay. Products bought elsewhere are covered too if they match the details listed.

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