Product recallOPSS
Oxelo Learn 500 Scooter recalled over an injury risk
Product recall for an Oxelo Learn 500 Scooter presenting a risk of Injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
4 identifiers listed for this notice.
Oxelo Learn 500 Scooter
- ModelOn the rating label, base, back or box.
- Blue:8555206
- Pink:8555207
- Yellow/Jaune:8555205
- (1.) 2939387 (2.) 2939388 (3.)2939386
What to do now
Oxelo Learn 500 Scooter has been reported because it could hurt the person using it.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Contact the business or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2110-0171). Quoted as issued.
Summary
Product recall for an Oxelo Learn 500 Scooter presenting a risk of Injuries.
The risk
The product poses a risk of injuries as a potential risk regarding the breakage of the scooter direction tube has been identified. a crack can appear and cause the direction tube to break, which can cause injuries to consumers.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users. Further detail can be found at the following link: https://www.decathlon.co.uk/landing/product-recall .
Additional information
PSD case number: 2110-0171
Notified by: Local Authority Trading Standards.
Product description
Children’s scooters available in blue, pink and yellow.
Open the OPSS notice
Questions
Why has Oxelo Learn 500 Scooter been recalled?
Oxelo Learn 500 Scooter has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was Oxelo Learn 500 Scooter sold?
The notice names Decathlon. Products bought elsewhere are covered too if they match the details listed.
