Product recallOPSS
Peloton Tread recalled over an injury risk
Product recall for Peloton Tread presenting a risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Peloton Tread
- ModelOn the rating label, base, back or box.
- TR02
What to do now
The risk with Peloton Tread is physical injury.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2104-0185). Quoted as issued.
Summary
Product recall for Peloton Tread presenting a risk of injuries.
The risk
Due to the incorrect tightening of screws, the touchscreen on the treadmill can detach and fall, posing a risk of injury to consumers should it fall while the product is in use leading the consumer to trip and fall.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Action taken
Recall of the product from end users.
Advice to consumers
Peloton have issued a safety notice, including details for free repair or return and refund for users. Users should stop using their Tread treadmill and ensure no one else uses it until the product is repaired or returned.
Safety Notice: https://www.onepeloton.co.uk/press/articles/peloton-tread-ukrecall
This issue does not relate to the US recall of Tread+ treadmills.
Additional information
PSD case number: 2104-0185
Notified by: Office for Product Safety and Standards
Product description
Peloton Tread treadmill with display screen.
Open the OPSS notice
Questions
Why has Peloton Tread been recalled?
The risk with Peloton Tread is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
