Product safety alertOPSS
Small, High-Powered Magnetic Products (PSA1) safety alert over an injury risk
OPSS has issued a Product Safety Alert for small, high-powered magnetic products which have been identified as presenting a risk of serious injury or fatality if two or more magnets are ingested (swallowed). Date of issue: 19th May 2021.
Product image from the OPSS safety notice 
What to do now
Small, High-Powered Magnetic Products (PSA1) could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (opss-15esp83). Quoted as issued.
Summary
OPSS has issued a Product Safety Alert for small, high-powered magnetic products which have been identified as presenting a risk of serious injury or fatality if two or more magnets are ingested (swallowed). Date of issue: 19th May 2021.
Open the OPSS notice
Questions
Why has Small, High-Powered Magnetic Products (PSA1) been recalled?
Small, High-Powered Magnetic Products (PSA1) could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
