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Product safety reportOPSS

Playhouse Tent safety warning over a strangulation risk

StrangulationHigh risk

Product Safety Report for Playhouse Tent presenting a high risk of strangulation.

Take it off the child, or remove it from the cot or room, now.

  • Playhouse Tent: photo from the OPSS notice of 28 Dec 2023
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Playhouse Tent

    ModelOn the rating label, base, back or box.
    • 8603

What to do now

Cords or loops on Playhouse Tent are long enough to catch around a child’s neck.

  1. Take it off the child, or remove it from the cot or room, now.
  2. Do not tie the cord up out of the way; remove it or stop using the item.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Drawstrings, cords and straps can snag on play equipment, cots or furniture. Strangulation happens quickly and silently.

If someone has been hurt

Get help urgently

  • a child who has been caught by the neck, even if they seem fine afterwards — call 999 or go to A&E

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2311-0235). Quoted as issued.

Summary

Product Safety Report for Playhouse Tent presenting a high risk of strangulation.

The risk

The product presents a high risk of strangulation as the ribbons hanging from the roof of the tent all have flowers attached to them and therefore have the potential to tangle. A young child who may be playing with the tent unaccompanied may become entangled.

The product does not meet the requirements of the Toys (Safety) Regulations 2011.

Action taken

The import has been rejected and destroyed at the border.

Advice to consumers

The import has been rejected and destroyed at the border.

Additional information

PSD case number: 2311-0235

Notified by: Local Authority Trading Standards

Product description

Children’s play tent available in pink/white or blue/white

Open the OPSS notice

Questions

Why has Playhouse Tent been reported?

Cords or loops on Playhouse Tent are long enough to catch around a child’s neck. Drawstrings, cords and straps can snag on play equipment, cots or furniture. Strangulation happens quickly and silently.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Take it off the child, or remove it from the cot or room, now. Do not tie the cord up out of the way; remove it or stop using the item.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

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