Product safety reportOPSS
Tololo Hanging White and Black Umbrella Toy sold on Amazon safety warning over a strangulation risk
Product Safety Report for Tololo Hanging White and Black Umbrella Toy sold via Amazon presenting a serious risk of strangulation.
Take it off the child, or remove it from the cot or room, now.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Tololo Hanging White and Black Umbrella Toy sold on Amazon
- BarcodeThe long number printed under the barcode.
- X001NL6ENZ
- ModelOn the rating label, base, back or box.
- R169261-1
What to do now
Tololo Hanging White and Black Umbrella Toy sold on Amazon could strangle a child: cords, straps or gaps could tighten around the neck.
- Take it off the child, or remove it from the cot or room, now.
- Do not tie the cord up out of the way; remove it or stop using the item.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Drawstrings, cords and straps can snag on play equipment, cots or furniture. Strangulation happens quickly and silently.
If someone has been hurt
Get help urgently
- a child who has been caught by the neck, even if they seem fine afterwards — call 999 or go to A&E
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2308-0117). Quoted as issued.
Summary
Product Safety Report for Tololo Hanging White and Black Umbrella Toy sold via Amazon presenting a serious risk of strangulation.
The risk
The product presents a serious risk of strangulation as the two cords have the potential to tangle, and there is no specific warning relating to the possible danger this could cause. If the toy is still being used when the child can crawl or stand then it could strangle itself with the cords.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The import has been rejected and destroyed at the border. The listing has been removed by the online marketplace (Amazon).
Advice to consumers
The import has been rejected and destroyed at the border.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2308-0117
Notified by: Local Authority Trading Standards
Product description
White and black hanging umbrella toy for a baby’s crib
Open the OPSS notice
Questions
Why has Tololo Hanging White and Black Umbrella Toy sold on Amazon been reported?
Tololo Hanging White and Black Umbrella Toy sold on Amazon could strangle a child: cords, straps or gaps could tighten around the neck. Drawstrings, cords and straps can snag on play equipment, cots or furniture. Strangulation happens quickly and silently.
How do I know if my product is affected?
Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Take it off the child, or remove it from the cot or room, now. Do not tie the cord up out of the way; remove it or stop using the item.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
Where was Tololo Hanging White and Black Umbrella Toy sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
