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Product recallOPSS

Portable - Elight & Yag - 2 in 1 Intense Pulse Light (IPL) Laser Tattoo Removal recalled over a safety concern

Product safety concern

Product Safety Report for Portable - Elight & Yag - 2 in 1 Intense Pulse Light (IPL) Laser Tattoo Removal and Hair Removal Machine that has been identified as non-compliant.

  • Portable - Elight & Yag - 2 in 1 Intense Pulse Light (IPL) Laser Tattoo Removal: photo from the OPSS notice of 16 Feb 2024
    Product image from the OPSS safety notice

What to do now

The Office for Product Safety and Standards has published a notice about Portable - Elight & Yag - 2 in 1 Intense Pulse Light (IPL) Laser.

  1. Stop using it until you have read the notice below.
  2. Contact the business or the shop you bought it from to arrange the remedy set out in the notice.
  3. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Products sold in the UK must be safe. The notice below explains what the authority found and what has been done.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2310-0071). Quoted as issued.

Summary

Product Safety Report for Portable - Elight & Yag - 2 in 1 Intense Pulse Light (IPL) Laser Tattoo Removal and Hair Removal Machine that has been identified as non-compliant.

The risk

There are no registration or other manufacturer’s marks on the product or any of the packaging. The CE mark appears is applied by sticker with no associated manufacturer or importers details. The product does not have a declaration of conformity.

There is no evidence that this product has been subject to an appropriate conformity assessment to demonstrate that it is compliant with the requirements for equipment of this type to be placed on the GB market.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Advice to consumers

Recall of the product from end users.

Additional information

PSD case number: 2310-0071

Notified by: Health and Safety Executive

Product description

A white coloured intense pulse light laser machine used to remove tattoos and hair.

Open the OPSS notice

Questions

Why has Portable - Elight & Yag - 2 in 1 Intense Pulse Light (IPL) Laser been recalled?

The Office for Product Safety and Standards has published a notice about Portable - Elight & Yag - 2 in 1 Intense Pulse Light (IPL) Laser. Products sold in the UK must be safe. The notice below explains what the authority found and what has been done.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Stop using it until you have read the notice below. Contact the business or the shop you bought it from to arrange the remedy set out in the notice.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

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