Product recallOPSS
Portwest Peakview Helmet recalled over an injury risk
Product Recall for Portwest Peakview Helmet presenting a risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Portwest Peakview Helmet
- BarcodeThe long number printed under the barcode.
- 5036108275588 (PV64)
- 5036108275502 (PV60)
- 5036108266364 (PV50)
What to do now
Portwest Peakview Helmet could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2309-0152). Quoted as issued.
Summary
Product Recall for Portwest Peakview Helmet presenting a risk of injuries.
The risk
When the helmets are exposed to conditions equal to or colder than -10 degrees Celsius or immersed in a water bath for longer than 4 hours, the helmets are at risk of notwithstanding the impact at the level accepted under standard EN 397 Standard.
The product does not meet the requirements of the PPE Regulation 2016/425.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users. For more information, please see the safety notice on the Portwest website: https://www.portwest.com/news/safetyNotice
Additional information
PSD case number: 2309-0152
Notified by: Office for Product Safety and Standards
Product description
The Peak View Ratchet Helmet is a translucent shell with see through peak and sides allow the wearer to look upwards without the need to tilt the head. It includes a 6-point textile harness. It is available in colours blue, black, yellow and red.
Open the OPSS notice
Questions
Why has Portwest Peakview Helmet been recalled?
Portwest Peakview Helmet could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
