Product recallFSA
Potts’ Truffle Mayonnaise recalled over Listeria
Potts Partnership Ltd is recalling Potts’ TruffleMayonnaise because Listeria monocytogenes has been found in the product.
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
name: Potts’ Truffle Mayonnaise 230g
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 18823
- Best beforeOn the lid, base or back of the pack.
- July 2024
What to do now
Listeria is the reason Potts’ Truffle Mayonnaise has been recalled. It is one of the few food bacteria that keeps multiplying inside a cold fridge, so a pack that looks and smells fine is not a safe pack.
- Do not eat it, even cooked or reheated, and do not give it to anyone else.
- Wipe down everything the pack touched in the fridge and on the worktop, then wash your hands. Cold surfaces are where Listeria lingers.
- Return it to the shop where you bought it, where you should get your money back, or bin it.
- Check the freezer and cupboards for other packs with the same details, including anything you have decanted or portioned.
Why it matters. Listeriosis can take a long time to show itself, sometimes weeks after eating. In pregnancy it can harm the baby even when the mother only feels mildly unwell, which is why the FSA treats any Listeria finding in ready-to-eat food as a reason to clear the shelves.
Symptoms and when to get help
Look out for
- a high temperature
- aches and pains
- chills
- feeling or being sick
- diarrhoea
Get help urgently
- you are pregnant and have eaten the product, even if you feel well — speak to your midwife, GP or NHS 111
- a stiff neck, sensitivity to light, confusion or a severe headache — call 999 or go to A&E
- a newborn baby who is unwell, floppy or not feeding
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Recalled food can be returned to the shop it came from for a full refund. Supermarkets and most independent shops do this without a receipt, because the recall applies to the product, not to your purchase.
If you bought it online or on a delivery, contact the retailer through your account or customer services and tell them the product is under an FSA recall.
From the official notice
Published by the Food Standards Agency (FSA-PRIN-21-2023). Quoted as issued.
Summary
Potts Partnership Ltd is recalling Potts’ TruffleMayonnaise because Listeria monocytogenes has been found in the product.
The risk
The presence of Listeria monocytogenes in the product listed above.
Symptoms caused by this organism can be similar to flu and include high temperature, muscle ache or pain, chills, feeling or being sick and diarrhoea. However, in rare cases, the infection can be more severe, causing serious complications, such as meningitis.
Some people are more vulnerable to listeria infections, including those over 65 years of age, pregnant women and their unborn babies, babies less than one month old and people with weakened immune systems.
Action taken
Pott’s Partnership Ltd is recalling the above product. Point of sale notices will be displayed in retail stores where this product is sold. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
Advice to consumers
If you have bought the above product do not eat it. Instead return it to the store you bought it from for a full refund. For further information contact info@pottspartnership.co.uk
Open the FSA notice
Questions
Why has Potts’ Truffle Mayonnaise been recalled?
Listeria is the reason Potts’ Truffle Mayonnaise has been recalled. It is one of the few food bacteria that keeps multiplying inside a cold fridge, so a pack that looks and smells fine is not a safe pack. Listeriosis can take a long time to show itself, sometimes weeks after eating. In pregnancy it can harm the baby even when the mother only feels mildly unwell, which is why the FSA treats any Listeria finding in ready-to-eat food as a reason to clear the shelves.
How do I know if my product is affected?
Compare the batch code and best before on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Do not eat it, even cooked or reheated, and do not give it to anyone else. Wipe down everything the pack touched in the fridge and on the worktop, then wash your hands. Cold surfaces are where Listeria lingers.
Can I get a refund?
Recalled food can be returned to the shop it came from for a full refund. Supermarkets and most independent shops do this without a receipt, because the recall applies to the product, not to your purchase. If you bought it online or on a delivery, contact the retailer through your account or customer services and tell them the product is under an FSA recall.
I have already eaten some. What now?
Most people who eat food with Listeria do not become ill. Keep an eye out for flu-like symptoms over the coming weeks. If you are pregnant, over 65 or have a weakened immune system, tell your GP, midwife or NHS 111 that you ate a recalled product, even if you feel fine.
