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Product recallOPSS

Puggle I-size Safe Max 360 Car Luxe Car Seat recalled over an injury risk

Cuts and injuriesHigh risk

Product Recall for Puggle I-size safe max 360 car Luxe Car Seat presenting a risk of injuries.

  • Puggle I-size Safe Max 360 Car Luxe Car Seat: photo from the OPSS notice of 24 Jul 2023
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

5 identifiers listed for this notice.

  • Puggle I-size Safe Max 360 Car Luxe Car Seat

    Serial numberOn the rating label or a sticker on the product.
    • 052022
    • 102022
    • 022023
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • NP59062 - ‘Storm Black’
    • NP59063 - ‘Blush Pink’

What to do now

The risk with Puggle I-size Safe Max 360 Car Luxe Car Seat is physical injury.

  1. Put it out of use now.
  2. Check whether the notice offers a repair or replacement part before you discard it.
  3. Follow the corrective action in the notice: a refund, repair or replacement from Puggle.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2307-0090). Quoted as issued.

Summary

Product Recall for Puggle I-size safe max 360 car Luxe Car Seat presenting a risk of injuries.

The risk

It has been identified that certain batches of the product have an internal component issue which may result in the harness not locking properly when pulled. This poses a risk of injuries and compromises the safety of the child occupier as they are not adequately restrained in the car seat.

The product does not comply with the General Product Safety Regulations 2005.

Action taken

Recall of the product from end users.

Advice to consumers

The product has been recalled from end users. For further information, please access the Online4Baby recall site here: https://www.online4baby.com/product-recall-notice

Additional information

PSD case number: 2307-0090

Notified by: Local Authority Trading Standards.

Product description

Baby car seat sold in black and pink colours.

Open the OPSS notice

Questions

Why has Puggle I-size Safe Max 360 Car Luxe Car Seat been recalled?

The risk with Puggle I-size Safe Max 360 Car Luxe Car Seat is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the serial number and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

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