Product recallOPSS
Pure Advance, Pure Advance+ and Pure Flex E Scooters recalled over an injury risk
Product Recall for Pure Advance, Pure Advance+ and Pure Flex E Scooters presenting a risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
6 identifiers listed for this notice.
E scooters available in ‘Advance’, ‘Advanced+ and ‘Flex’ models
- Sold betweenCompare with your receipt or order date.
- 1st March 2023 to 10th October 2023
Pure Advance, Pure Advance+ and Pure Flex E Scooters (2)
- Barcode
- 5060937153502
- 5060937153496
- 5060937153489
- 5060937153472
- 5060937153465
- 5060937153458
What to do now
Pure Advance, Pure Advance+ and Pure Flex E Scooters has been reported because it could hurt the person using it.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Contact Pure Electric or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2310-0145). Quoted as issued.
Summary
Product Recall for Pure Advance, Pure Advance+ and Pure Flex E Scooters presenting a risk of injuries.
The risk
Pure Electric has identified a potential problem with the toggle that is used to release and fold the handlebars. The products present a risk of injuries as the toggle that is used to release and fold the handlebars may fold whilst riding causing an accident.
Action taken
A modification programme has been launched.
Advice to consumers
Pure Electric have launched a modification programme. For further information, please access the Pure Electric Safety Notice here: https://www.pureelectric.com/pages/advance-notice .
Additional information
PSD case number: 2310-0145
Notified by: Local Authority Trading Standards
Product description
E scooters available in ‘Advance’, ‘Advanced+ and ‘Flex’ models
Open the OPSS notice
Questions
Why has Pure Advance, Pure Advance+ and Pure Flex E Scooters been recalled?
Pure Advance, Pure Advance+ and Pure Flex E Scooters has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
