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Product recallOPSS

Pure Electric Advance and Advance+ E Scooters recalled over an injury risk

Cuts and injuriesSerious risk

Product Recall for Pure Electric Advance and Advance+ E Scooters presenting a serious risk of injuries.

  • Pure Electric Advance and Advance+ E Scooters: photo 1 of 2 from the OPSS notice of 16 May 2023
    Product image from the OPSS safety notice
  • Pure Electric Advance and Advance+ E Scooters: photo 2 of 2 from the OPSS notice of 16 May 2023

Check your product

Only products that match these details are covered. Have your pack in front of you.

4 identifiers listed for this notice.

  • E-scooters available in the colours black, light grey, metallic grey or platinum.

    Sold betweenCompare with your receipt or order date.
    • 1st March 2023 to 10th May 2023
  • Pure Electric Advance and Advance+ E Scooters (2)

    Barcode
    • 5060937153458
    • 5060937153465
    • 5060937153472
    • 5060937153489

What to do now

Pure Electric Advance and Advance+ E Scooters has been reported because it could hurt the person using it.

  1. Stop using it.
  2. Read the corrective action below: some notices offer a fix rather than a return.
  3. Contact Pure Electric or the shop you bought it from to arrange the remedy set out in the notice.
  4. Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2305-0044). Quoted as issued.

Summary

Product Recall for Pure Electric Advance and Advance+ E Scooters presenting a serious risk of injuries.

The risk

The affected models have been recalled as it has been identified that some handlebar grips can become loose, posing a potential risk of injury.

The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.

Action taken

Recall of the product from end users.

Advice to consumers

The product has been recalled from end users. For further information, please see the Pure Electric recall link here: www.pureelectric.com/pages/product-safety-notice .

Additional information

PSD case number: 2305-0044

Notified by: Local Authority Trading Standards

Product description

E-scooters available in the colours black, light grey, metallic grey or platinum.

Open the OPSS notice

Questions

Why has Pure Electric Advance and Advance+ E Scooters been recalled?

Pure Electric Advance and Advance+ E Scooters has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the barcode and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it. Read the corrective action below: some notices offer a fix rather than a return.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

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