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Recessed Ceiling Light JFL-039, 6 pack sold on Amazon safety warning over an electric shock risk

Electric shockHigh risk

Product Safety Report for Recessed Ceiling Light JFL-039, 6 pack sold via Amazon presenting a high risk of electric shock.

  • Recessed Ceiling Light JFL-039, 6 pack sold on Amazon: photo 1 of 2 from the OPSS notice of 12 Dec 2024
    Product image from the OPSS safety notice
  • Recessed Ceiling Light JFL-039, 6 pack sold on Amazon: photo 2 of 2 from the OPSS notice of 12 Dec 2024

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Recessed Ceiling Light JFL-039, 6 pack sold on Amazon

    ModelOn the rating label, base, back or box.
    • JFL-039
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • B0CG6CC5KP

What to do now

An electrical fault in the design or build of Recessed Ceiling Light JFL-039, 6 pack sold on Amazon means it could shock the person using it.

  1. Switch it off at the wall and unplug it. Do not use it again, even briefly.
  2. Do not attempt a home repair or a different plug.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2411-0134). Quoted as issued.

Summary

Product Safety Report for Recessed Ceiling Light JFL-039, 6 pack sold via Amazon presenting a high risk of electric shock.

The risk

The product presents a high risk of electric shock due to inadequate insulation levels. The flying leads were simply connected to a terminal block, leaving metal parts insulated from live parts by basic insulation only. Should this basic insulation fail, accessible metal parts could become live, causing the user to receive an electric shock. The product also failed the electric strength test as the insulation broke down when the 3000V test voltage was applied.

The instructions were deemed inadequate as they did not contain sufficient information to ensure the product is correctly and safely installed, used and maintained. Some of the required documentation and markings were not present.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

The import has been rejected at the border and destroyed.

Advice to consumers

The import has been rejected at the border and destroyed.

Additional information

PSD notification: 2411-0134

Notified by: Local Authority Trading Standards

Product description

A pack of six recessed ceiling lights designed to be mounted on the ceiling. Packaged in a rectangular orange box.

Open the OPSS notice

Questions

Why has Recessed Ceiling Light JFL-039, 6 pack sold on Amazon been reported?

An electrical fault in the design or build of Recessed Ceiling Light JFL-039, 6 pack sold on Amazon means it could shock the person using it. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

Where was Recessed Ceiling Light JFL-039, 6 pack sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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