Product recallFSA
Reckitt infant formula powders recalled over the possible presence of Cronobacter sakazakii
Reckitt has taken the precautionary step of recalling Nutramigen LGG stage 1 and stage 2 Hypoallergenic Formula powders because of the possible presence of Cronobacter sakazakii. Both products are foods used for special medical purposes for infants. The products are mainly prescribed but are also available without a prescription.
Point-of-sale notice published with the recall
Check your product
Only products that match these details are covered. Have your pack in front of you.
6 identifiers listed for this notice.
Nutramigen LGG Stage 1 Hypoallergenic Formula 400g
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- ZL3F7D
- Best beforeOn the lid, base or back of the pack.
- 01 July 2025
Nutramigen LGG Stage 2 Hypoallergenic Formula 400g
- Batch code
- ZL3FAA
- Best before
- 01 July 2025
Nutramigen LGG Stage 2 Hypoallergenic Formula 400g
- Batch code
- ZL3FDM
- Best before
- 01 July 2025
What to do now
Harmful bacteria have been found, or cannot be ruled out, in Reckitt infant formula powders. That is enough for the business to take it off sale.
- Do not eat it, and do not try to make it safe by cooking or reheating.
- Clean the place it was stored and wash your hands after handling it.
- Return it to the shop where you bought it, where you should get your money back, or bin it.
- Check the freezer and cupboards for other packs with the same details, including anything you have decanted or portioned.
Why it matters. Bacteria such as Bacillus cereus, Staphylococcus aureus or Campylobacter can cause food poisoning. Some make toxins that survive cooking, so reheating is not a fix.
Symptoms and when to get help
Look out for
- feeling sick or being sick
- diarrhoea
- stomach cramps
- a high temperature
- feeling generally unwell, tired or achy
Get help urgently
- signs of dehydration, such as passing little or no pee, feeling dizzy or very thirsty
- blood in your poo or bleeding from the bottom
- symptoms that are not improving after a few days, or keep coming back
- a baby, a young child, someone pregnant, someone older or someone with a weakened immune system is unwell
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Recalled food can be returned to the shop it came from for a full refund. Supermarkets and most independent shops do this without a receipt, because the recall applies to the product, not to your purchase.
If you bought it online or on a delivery, contact the retailer through your account or customer services and tell them the product is under an FSA recall.
From the official notice
Published by the Food Standards Agency (FSA-PRIN-01-2024). Quoted as issued.
Summary
Reckitt has taken the precautionary step of recalling Nutramigen LGG stage 1 and stage 2 Hypoallergenic Formula powders because of the possible presence of Cronobacter sakazakii. Both products are foods used for special medical purposes for infants. The products are mainly prescribed but are also available without a prescription.
The risk
The potential presence of Cronobacter sakazakii in the products listed above.
Symptoms caused by Cronobacter sakazakii usually include fever and diarrhoea, and in severe cases may lead to sepsis or meningitis which include symptoms in infants including poor feeding, irritability, temperature changes, jaundice (yellow skin and whites of the eyes) and abnormal breaths and movements.
Action taken
Reckitt is recalling the above products and have contacted all stores and pharmacies that are supplying these products. The company has also issued a recall notice to its customers. These notices explain to customers why the products are being recalled and tells them what to do if they have bought the products. Please see the attached notice.
Advice to consumers
If you have purchased or been prescribed any of the above product batches, do not feed it to your baby and return to the place of purchase. If you have additional questions, please contact Reckitt on 01895 230575. If you have any concerns about the health of your baby, please seek medical advice.
Open the FSA notice
Questions
Why has Reckitt infant formula powders been recalled?
Harmful bacteria have been found, or cannot be ruled out, in Reckitt infant formula powders. That is enough for the business to take it off sale. Bacteria such as Bacillus cereus, Staphylococcus aureus or Campylobacter can cause food poisoning. Some make toxins that survive cooking, so reheating is not a fix.
How do I know if my product is affected?
Compare the batch code and best before on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Do not eat it, and do not try to make it safe by cooking or reheating. Clean the place it was stored and wash your hands after handling it.
Can I get a refund?
Recalled food can be returned to the shop it came from for a full refund. Supermarkets and most independent shops do this without a receipt, because the recall applies to the product, not to your purchase. If you bought it online or on a delivery, contact the retailer through your account or customer services and tell them the product is under an FSA recall.
