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Product recallOPSS

RED5 Remote Control Light Bulb recalled over an electric shock risk

Electric shockSerious risk

Product recall for RED5 Remote Control Light Bulb presenting a serious risk of electrocution, chemical and choking.

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • RED5 Remote Control Light Bulb

    BarcodeThe long number printed under the barcode.
    • 5055371515252
    Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
    • 53551

What to do now

The hazard with RED5 Remote Control Light Bulb is electric shock: it does not meet the safety requirements that keep live parts away from fingers.

  1. Unplug it now and put it away where nobody will plug it back in.
  2. Do not open it up or try to repair it yourself.
  3. Follow the corrective action in the notice: a refund, repair or replacement from the business.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.

If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2111-0198). Quoted as issued.

Summary

Product recall for RED5 Remote Control Light Bulb presenting a serious risk of electrocution, chemical and choking.

The risk

The cover of the bulb and bayonet adaptor can be removed by hand, exposing live parts and exposing the user to the risk of electric shock. The product also presents a chemical risk and a risk of choking as the button battery in the remote control is accessible to young children. The button batteries may be placed and the mouth and swallowed, presenting a choking hazard for young children and causing damage to the gastrointestinal tract if swallowed.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

Menkind have recalled the product from end users. For further information, please access the Menkind website: https://www.menkind.co.uk/remote- control-light-bulb-product-recall .

Advice to consumers

Menkind have recalled the product from end users. For further information, please access the Menkind website: https://www.menkind.co.uk/remote- control-light-bulb-product-recall .

Additional information

PSD case number: 2111-0198

Notified by: Local Authority Trading Standards

Product description

A remote control light bulb with Edison screw (ES E27 type, thread / screw fitting) and converter for bayonet fitting (BC B22 type) along with a remote control with colourful function buttons

Open the OPSS notice

Questions

Why has RED5 Remote Control Light Bulb been recalled?

The hazard with RED5 Remote Control Light Bulb is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the barcode and batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.

Can I get a refund or a repair?

Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.

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