Product safety reportOPSS
Riding Times Electric Bicycle safety warning over a fire risk
Product Safety Report for Riding Times Electric Bicycle presenting a serious risk of fire.
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Riding Times Electric Bicycle
- ModelOn the rating label, base, back or box.
- GT73 (marked on packaging not product)
- JY546200
What to do now
Riding Times Electric Bicycle could overheat or catch fire.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2509-0333). Quoted as issued.
Summary
Product Safety Report for Riding Times Electric Bicycle presenting a serious risk of fire.
The risk
The product presents a serious risk of fire as there is no evidence that it has sufficient battery protective systems in place and there is exposed wiring on the supplied plug. There is no evidence to demonstrate that the product has been assessed using relevant UK conformity assessment procedures, as a valid Declaration of Conformity was not supplied. Improvements are also required for the product instructions. If the product is charged and left unattended overnight, a fault may occur potentially leading to the battery exploding and/or setting on fire.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 and the Plugs & Sockets (Safety) Regulations 1994.
Action taken
The import has been rejected from the border.
Advice to consumers
The import has been rejected at the border.
Additional information
PSD notification number: 2509-0333
Notified by: Local Authority Trading Standards
Product description
An electric bicycle with wall plug and charging unit.
Open the OPSS notice
Questions
Why has Riding Times Electric Bicycle been reported?
Riding Times Electric Bicycle could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
