Product safety reportOPSS
Seawitch Candles Love Candle safety warning over a fire risk
Product Recall for Seawitch Candles Love Candle presenting a serious risk of fire.
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Seawitch Candles Love Candle
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- BN3 1024
What to do now
Seawitch Candles Love Candle could overheat or catch fire.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2501-0050). Quoted as issued.
Summary
Product Recall for Seawitch Candles Love Candle presenting a serious risk of fire.
The risk
The product presents serious risk of fire as, when extinguished, the wick continues to glow and smoke for an excessive time, which does not meet the requirements of the relevant standard. There is therefore a risk of the candle re-igniting and causing a fire.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users by Seawitch Stores Ltd.
Owners of this product should stop using the product immediately and contact the retailer by email at: seawitchstores@hotmail.co.uk for further information.
Additional information
PSD case number: 2501-0050
Notified by: Local Authority Trading Standards
Product description
A candle in an open top ceramic container with a label marked inter alia ‘Love’ and ‘pomegranate-rose-patchouli’.
Open the OPSS notice
Questions
Why has Seawitch Candles Love Candle been reported?
Seawitch Candles Love Candle could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
