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Senye Army Combat Max Gun sold on Amazon safety warning over an injury risk

Cuts and injuriesHigh risk

Product Safety Report for Senye Army Combat Max Gun sold via Amazon presenting a high risk of injuries.

  • Senye Army Combat Max Gun sold on Amazon: photo 1 of 2 from the OPSS notice of 28 Dec 2023
    Product image from the OPSS safety notice
  • Senye Army Combat Max Gun sold on Amazon: photo 2 of 2 from the OPSS notice of 28 Dec 2023

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Senye Army Combat Max Gun sold on Amazon

    Item or listing codeOn the box, the label, or the order page where you bought it.
    • KG128

What to do now

Senye Army Combat Max Gun sold on Amazon could cause injury, for example from sharp edges, parts breaking, or the product failing in use.

  1. Stop using it.
  2. Read the corrective action below: some notices offer a fix rather than a return.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2311-0239). Quoted as issued.

Summary

Product Safety Report for Senye Army Combat Max Gun sold via Amazon presenting a high risk of injuries.

The risk

The product presents a high risk of injuries as the toy may allow sharp objects to be placed into the chamber and fired. This would make the object able to penetrate the skin if it hit the user or third party, causing injuries.

The product does not meet the requirements of the Toys (Safety) Regulations 2011.

Action taken

The import has been rejected and destroyed at the border. The listing has been removed by the online marketplace (Amazon).

Advice to consumers

The import has been rejected and destroyed at the border.

Removal of the listing by the online marketplace (Amazon).

Additional information

PSD case number: 2311-0239

Notified by: Local Authority Trading Standards

Product description

The product is a toy ‘desert eagle’ pistol that shoots two separate sizes of foam darts.

Open the OPSS notice

Questions

Why has Senye Army Combat Max Gun sold on Amazon been reported?

Senye Army Combat Max Gun sold on Amazon could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.

How do I know if my product is affected?

Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using it. Read the corrective action below: some notices offer a fix rather than a return.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

Where was Senye Army Combat Max Gun sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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