Product recallOPSS
Brookstone Beverage Warmer recalled over an injury risk
Product Recall for Brookstone Beverage Warmer presenting a risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
5 identifiers listed for this notice.
Brookstone Beverage Warmer
- ModelOn the rating label, base, back or box.
- DX-8012 TJX
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 439913
- 439930
- 439943
- 439949
What to do now
Brookstone Beverage Warmer has been reported because it could hurt the person using it.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Contact Brookstone or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2401-0039). Quoted as issued.
Summary
Product Recall for Brookstone Beverage Warmer presenting a risk of injuries.
The risk
The product presents a risk of electric shock as inadequate insulation of wiring could result in metal components becoming live. The product also presents a risk of fire and damage to property due to its poor construction.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users. For more information, please see the TK Maxx recall page at: https://www.tkmaxx.com/uk/en/product-recall-brookstone-beverage-warmer
Additional information
PSD case number: 2401-0039
Notified by: Local Authority Trading Standards
Product description
Electrical heating plate for drinks and soups.
Open the OPSS notice
Questions
Why has Brookstone Beverage Warmer been recalled?
Brookstone Beverage Warmer has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was Brookstone Beverage Warmer sold?
The notice names TK Maxx. Products bought elsewhere are covered too if they match the details listed.
