Product safety reportOPSS
Kinesis Lyfe E-Bike with Alhonga Hydraulic Brakes safety warning over an injury risk
Product Safety Report for Kinesis Lyfe E-Bike with Alhonga Hydraulic Brakes presenting a risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
Kinesis Lyfe E-Bike with Alhonga Hydraulic Brakes
- Sold betweenCompare with your receipt or order date.
- From September 2022
What to do now
The risk with Kinesis Lyfe E-Bike with Alhonga Hydraulic Brakes is physical injury.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2311-0023). Quoted as issued.
Summary
Product Safety Report for Kinesis Lyfe E-Bike with Alhonga Hydraulic Brakes presenting a risk of injuries.
The risk
Kinesis UK have identified that some of their Lyfe e-bikes, fitted with ‘Alhonga’ branded hydraulic brakes, may have the incorrect bolt length fitted. This presents risk of injury to the user as the bolt may come out of the fork during normal riding use.
The affected bikes do not meet the requirements of the General Product Safety Regulations 2005.
Action taken
A modification programme has been launched by the manufacturer.
Advice to consumers
The manufacturer has launched a modification programme to address the safety risk.
For further information, please access the Kinesis UK safety notice at the following link: https://www.kinesisbikes.co.uk/AdditionalDepartments/Footer-Content/Column-2/Safety-Notices/Lyfe-Front-Brake-Mount-Bolt-Issue-01112023
Additional information
PSD case number: 2311-0023
Notified by: Local Authority Trading Standards
Product description
A two-wheeled electric bicycle fitted with ‘Alhonga’ branded hydraulic brakes.
Open the OPSS notice
Questions
Why has Kinesis Lyfe E-Bike with Alhonga Hydraulic Brakes been reported?
The risk with Kinesis Lyfe E-Bike with Alhonga Hydraulic Brakes is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
