Product recallOPSS
Dulux Trade Weathershield Smooth Masonry PBW 7.5L recalled over an injury risk
Product Recall for Dulux Trade Weathershield Smooth Masonry PBW 7.5L presenting a high risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Dulux Trade Weathershield Smooth Masonry PBW 7.5L
- BarcodeThe long number printed under the barcode.
- 5010212661093
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- P11533712402
- P11534004501
What to do now
The risk with Dulux Trade Weathershield Smooth Masonry PBW 7.5L is physical injury.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Follow the corrective action in the notice: a refund, repair or replacement from Dulux Trade.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2312-0097). Quoted as issued.
Summary
Product Recall for Dulux Trade Weathershield Smooth Masonry PBW 7.5L presenting a high risk of injuries.
The risk
Dulux Trade are recalling their Weathershield Smooth Masonry Paint PBW 7.5L as it has been identified that there is potential for one end of the handle may detach if pulled from the side, posing an injuries risk.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
Recall of the product from end users.
Advice to consumers
The product has been recalled from end users. For further information please access the Dulux Trade recall notice at the following link: https://www.duluxtradepaintexpert.co.uk/en/product-recalls
Additional information
PSD case number: 2312-0097
Notified by: Local Authority Trading Standards
Product description
A grey tub of masonry paint with lid and silver handle.
Open the OPSS notice
Questions
Why has Dulux Trade Weathershield Smooth Masonry PBW 7.5L been recalled?
The risk with Dulux Trade Weathershield Smooth Masonry PBW 7.5L is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode and batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
