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Product recallOPSS

Brookstone Travel-Size Foldable Hairdryer recalled over a fire risk

Fire or overheatingMedium risk

Product Recall for Brookstone Travel-Size Foldable Hairdryer presenting a risk of fire.

  • Brookstone Travel-Size Foldable Hairdryer: photo from the OPSS notice of 28 Dec 2023
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

5 identifiers listed for this notice.

  • Brookstone Travel-Size Foldable Hairdryer

    ModelOn the rating label, base, back or box.
    • HS1169-WHA
    Item or listing codeOn the box, the label, or the order page where you bought it.
    • 087150
    • 087158
    • 087166
    • 087170 or 087179
    Sold betweenCompare with your receipt or order date.
    • Affected products were sold in TK Maxx and Homesense stores and online between September 2023 and November 2023.

What to do now

Brookstone Travel-Size Foldable Hairdryer has been flagged because it could start a fire in the home.

  1. Unplug it and do not charge it again.
  2. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
  3. Contact Brookstone or the shop you bought it from to arrange the remedy set out in the notice.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.

If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

From the official notice

Published by the Office for Product Safety and Standards (2312-0127). Quoted as issued.

Summary

Product Recall for Brookstone Travel-Size Foldable Hairdryer presenting a risk of fire.

The risk

The product presents a risk of fire as the plug does not meet the requirements of the standard BS 1363. The product could overheat during use which may cause injury or a fire.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994.

Action taken

The product has been recalled from end users.

Advice to consumers

The product has been recalled from end users by TK Maxx. For further information, access the TK Maxx website at the following link: https://www.tkmaxx.com/uk/en/product-recall-brookstone-foldable-hair-dryer .

Additional information

PSD case number: 2312-0127

Notified by: Local Authority Trading Standards

Product description

White foldable hair dryer sold in white and blue cardboard packaging.

Open the OPSS notice

Questions

Why has Brookstone Travel-Size Foldable Hairdryer been recalled?

Brookstone Travel-Size Foldable Hairdryer has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the model, item or listing code and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.

Can I get a refund or a repair?

Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.

Where was Brookstone Travel-Size Foldable Hairdryer sold?

The notice names TK Maxx. Products bought elsewhere are covered too if they match the details listed.

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