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Product safety reportOPSS

Yudotech Candle Warmer Lamp sold on Amazon safety warning over a fire risk

Fire or overheatingSerious risk

Product Safety Report for Yudotech Candle Warmer Lamp sold via Amazon presenting a serious risk of fire and electric shock.

  • Yudotech Candle Warmer Lamp sold on Amazon: photo from the OPSS notice of 28 Dec 2023
    Product image from the OPSS safety notice

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Yudotech Candle Warmer Lamp sold on Amazon

    ModelOn the rating label, base, back or box.
    • CWL233-3

What to do now

Yudotech Candle Warmer Lamp sold on Amazon could overheat or catch fire.

  1. Stop using and charging it now, and unplug it.
  2. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2312-0077). Quoted as issued.

Summary

Product Safety Report for Yudotech Candle Warmer Lamp sold via Amazon presenting a serious risk of fire and electric shock.

The risk

The product presents a serious risk of fire as the the mains plug was not fitted with a fuse link which conforms to BS 1362. If a fault were to occur with the product, the fuse does not work and therefore the plug could explode from the wall, causing a fire. There was also a single insulation mains potential wiring in contact with unearthed accessible metallic parts, presenting an electric shock hazard. Some of the required documentation and markings were not present.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

The import has been rejected at the border. The listing has been removed by the online marketplace (Amazon).

Advice to consumers

The import has been rejected at the border.

The listing has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2312-0077

Notified by: Local Authority Trading Standards

Product description

Table lamp with timer system

Open the OPSS notice

Questions

Why has Yudotech Candle Warmer Lamp sold on Amazon been reported?

Yudotech Candle Warmer Lamp sold on Amazon could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

Where was Yudotech Candle Warmer Lamp sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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